:root{color:#17324d;background:#eef6fc;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility;--blue: #2f80c9;--blue-strong: #2069ad;--blue-soft: #e5f2fc;--surface: #ffffff;--surface-soft: #f6faff;--line: #dce9f3;--text: #17324d;--muted: #6c8295;--shadow: 0 14px 40px rgba(43, 93, 132, .1)}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;background:#eef6fc}button,input{font:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:var(--blue-strong);text-decoration:none}h1,h2,h3,p{margin-top:0}.icon{width:21px;height:21px;flex:0 0 auto}.button{border:0;border-radius:12px;padding:11px 18px;font-weight:700;cursor:pointer;transition:.18s ease}.button:hover{transform:translateY(-1px)}.button--primary{color:#fff;background:var(--blue)}.button--quiet{color:var(--blue-strong);background:var(--blue-soft)}.button--danger{color:#a9293f;background:#ffedf0}.pairing-page{min-height:100vh;display:grid;place-content:center;padding:40px 24px;background:radial-gradient(circle at 12% 10%,#fff 0,transparent 28%),linear-gradient(145deg,#eff8ff,#dceffa)}.pairing-card{width:min(980px,calc(100vw - 48px));border:1px solid rgba(255,255,255,.8);background:#fffffff5;border-radius:28px;overflow:hidden;box-shadow:0 28px 90px #2a5b822b}.pairing-card__brand{display:flex;align-items:center;gap:12px;padding:22px 28px;border-bottom:1px solid var(--line)}.pairing-card__brand div:last-child,.brand div:last-child,.sidebar__profile div{display:grid;gap:2px}.pairing-card__brand span,.brand span,.sidebar__profile span{color:var(--muted);font-size:12px}.pairing-card__content{display:grid;grid-template-columns:1.15fr .85fr;min-height:480px}.pairing-copy{padding:60px 58px;background:linear-gradient(155deg,#f9fcff 10%,#eef7fe)}.pairing-copy h1{max-width:520px;margin:14px 0 18px;font-size:clamp(30px,4vw,44px);line-height:1.08;letter-spacing:-.035em}.pairing-copy>p{max-width:540px;color:var(--muted);font-size:17px;line-height:1.65}.eyebrow{color:var(--blue-strong);font-size:12px;font-weight:800;letter-spacing:.13em}.pairing-steps{list-style:none;padding:16px 0 0;margin:0;display:grid;gap:18px}.pairing-steps li{display:flex;align-items:center;gap:13px;color:#3e5870}.pairing-steps b{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:var(--blue);color:#fff}.pairing-note{margin-top:28px;padding:14px 16px;border-left:3px solid #79b9e8;background:#fff;border-radius:0 10px 10px 0;font-size:14px!important}.pairing-card__visual{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:18px;padding:44px}.pairing-card__qr{width:264px!important;height:264px!important;padding:10px;border:1px solid var(--line);border-radius:18px;box-shadow:0 12px 32px #2659811f}.pairing-status{min-height:24px;margin:0;color:var(--muted);text-align:center}.pairing-page__footer{margin:22px 0 0;color:#7790a4;text-align:center;font-size:13px}.brand__mark{width:42px;height:42px;display:grid;place-items:center;border-radius:13px;color:#fff;background:linear-gradient(135deg,#57a6e2,#2777ba);font-weight:900;letter-spacing:-.04em;box-shadow:0 8px 20px #2f80c940}.app-shell{min-height:100vh;display:grid;grid-template-columns:248px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;padding:24px 16px 18px;border-right:1px solid var(--line);background:#fffffff0}.brand{display:flex;align-items:center;gap:11px;padding:0 10px 30px}.sidebar__nav{display:grid;gap:7px}.nav-item{width:100%;display:flex;align-items:center;gap:13px;border:0;border-radius:13px;padding:13px 14px;color:#526d83;background:transparent;cursor:pointer;text-align:left;font-weight:650}.nav-item:hover{background:#f2f8fd}.nav-item.is-active{color:var(--blue-strong);background:var(--blue-soft);box-shadow:inset 3px 0 0 var(--blue)}.sidebar__profile{margin-top:auto;display:flex;align-items:center;gap:10px;padding:14px 10px 0;border-top:1px solid var(--line)}.avatar,.call-avatar{display:grid;place-items:center;flex:0 0 auto;width:42px;height:42px;border-radius:50%;background:#d9edfb;color:#236ba8;font-weight:800}.main-area{min-width:0}.topbar{position:sticky;z-index:4;top:0;display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:92px;padding:18px 34px;border-bottom:1px solid rgba(220,233,243,.85);background:#f6faffe0;backdrop-filter:blur(18px)}.topbar h1{margin:0 0 4px;font-size:25px;letter-spacing:-.02em}.topbar p{margin:0;color:var(--muted);font-size:14px}.topbar__actions{display:flex;align-items:center;gap:12px}.icon-button{position:relative;width:42px;height:42px;display:grid;place-items:center;border:1px solid var(--line);border-radius:12px;background:#fff;color:#526d83;cursor:pointer}.notification-dot{position:absolute;top:-6px;right:-6px;min-width:20px;height:20px;display:grid;place-items:center;border:2px solid #f6faff;border-radius:10px;background:#e74f67;color:#fff;font-size:10px;font-weight:800}.page-content{padding:28px 34px 48px}.page-stack{display:grid;gap:24px}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.stat-card{position:relative;overflow:hidden;min-height:122px;display:grid;align-content:space-between;padding:20px;border:1px solid var(--line);border-radius:18px;background:var(--surface);box-shadow:0 8px 28px #325c7b0d}.stat-card:after{content:"";position:absolute;right:-25px;bottom:-28px;width:90px;height:90px;border-radius:50%;opacity:.15;background:currentColor}.stat-card__label{color:var(--muted);font-size:14px}.stat-card__value{font-size:34px;letter-spacing:-.04em}.stat-card--blue{color:#2b79b9}.stat-card--cyan{color:#179d9a}.stat-card--amber{color:#bd7d15}.stat-card--violet{color:#7766bd}.dashboard-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:20px;align-items:start}.panel{overflow:hidden;border:1px solid var(--line);border-radius:19px;background:var(--surface);box-shadow:0 8px 28px #325c7b0d}.panel__header{min-height:64px;display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--line)}.panel__header h2{margin:0;font-size:17px}.list{display:grid}.list-row{min-height:72px;display:flex;align-items:center;gap:13px;padding:13px 18px;border-bottom:1px solid #edf3f8}.list-row:last-child{border-bottom:0}.list-row__body{min-width:0;flex:1;display:grid;gap:4px}.list-row__body span,.list-row time{color:var(--muted);font-size:13px}.time-chip{width:55px;padding:8px 7px;border-radius:9px;background:var(--blue-soft);color:var(--blue-strong)!important;text-align:center;font-weight:800}.empty{min-height:136px;display:grid;place-items:center;padding:28px;color:var(--muted);text-align:center}.empty p{margin:0}.status{display:inline-flex;width:fit-content;align-items:center;padding:6px 9px;border-radius:999px;background:#edf3f7;color:#61788b;font-size:11px;font-weight:800;white-space:nowrap}.status--confirmed,.status--active,.status--connected,.status--resolved{background:#e3f6ef;color:#198065}.status--pending,.status--needs_handoff{background:#fff3d8;color:#9b6811}.status--cancelled{background:#ffeaee;color:#b6384e}.calendar-toolbar{position:relative;display:flex;align-items:center;justify-content:center;gap:14px}.date-picker,.day-arrow{border:1px solid var(--line);background:#fff;color:var(--text);cursor:pointer}.date-picker{min-width:290px;padding:13px 20px;border-radius:13px;font-weight:800;text-transform:capitalize}.day-arrow{width:44px;height:44px;border-radius:50%;font-size:26px}.native-date{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.filter-tabs{display:flex;gap:8px;overflow-x:auto;padding-bottom:2px}.filter-tab{border:1px solid var(--line);border-radius:999px;padding:9px 15px;background:#fff;color:var(--muted);cursor:pointer;font-weight:700;white-space:nowrap}.filter-tab.is-active{border-color:#85bce5;color:var(--blue-strong);background:var(--blue-soft)}.day-timeline{display:grid;gap:10px}.appointment{display:grid;grid-template-columns:74px 4px 1fr auto;align-items:center;gap:15px;min-height:94px;padding:16px 20px;border:1px solid var(--line);border-radius:16px;background:#fff}.appointment__time{display:grid;gap:4px}.appointment__time span{color:var(--muted);font-size:12px}.appointment__bar{align-self:stretch;border-radius:4px;background:#43a4db}.appointment--pending .appointment__bar{background:#e3aa38}.appointment--cancelled .appointment__bar{background:#e46c7f}.appointment__body h3{margin:0 0 5px;font-size:16px}.appointment__body p{margin:0 0 5px;color:var(--muted);font-size:13px}.appointment__body a{font-size:12px}.calls-layout{height:calc(100vh - 168px);min-height:560px;display:grid;grid-template-columns:370px 1fr;overflow:hidden;border:1px solid var(--line);border-radius:19px;background:#fff;box-shadow:var(--shadow)}.calls-sidebar{min-width:0;border-right:1px solid var(--line)}.calls-sidebar>header{display:flex;align-items:baseline;justify-content:space-between;padding:20px;border-bottom:1px solid var(--line)}.calls-sidebar h2{margin:0;font-size:17px}.calls-sidebar header span{color:var(--muted);font-size:12px}.conversation-list{height:calc(100% - 62px);overflow-y:auto}.conversation-item{width:100%;display:grid;grid-template-columns:42px 1fr auto;align-items:center;gap:12px;padding:15px 16px;border:0;border-bottom:1px solid #edf3f8;background:#fff;color:inherit;text-align:left;cursor:pointer}.conversation-item.is-active{background:#edf7fe}.conversation-item>div{min-width:0;display:grid;gap:3px}.conversation-item strong,.conversation-item span,.conversation-item p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-item span,.conversation-item p,.conversation-item time{color:var(--muted);font-size:11px}.conversation-item p{margin:3px 0 0}.conversation-item time{align-self:start}.conversation-detail{min-width:0;display:flex;flex-direction:column;background:linear-gradient(145deg,#f8fbfe,#f1f7fb)}.conversation-detail__header{display:flex;align-items:center;gap:12px;padding:16px 22px;border-bottom:1px solid var(--line);background:#fff}.conversation-detail__header>div{flex:1}.conversation-detail__header h2{margin:0 0 4px;font-size:17px}.conversation-detail__header a{font-size:12px}.conversation-summary{margin:20px;padding:16px 18px;border:1px solid #d5e7f3;border-radius:14px;background:#fafdff}.conversation-summary p{margin:8px 0;line-height:1.5}.conversation-summary span{color:var(--muted);font-size:12px}.transcript{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:0 20px 24px}.message{max-width:min(76%,620px);padding:10px 13px;border-radius:13px;background:#fff;box-shadow:0 4px 14px #2852710f}.message--assistant{align-self:flex-end;background:#dff0fc}.message span{color:var(--blue-strong);font-size:10px;font-weight:800}.message p{margin:4px 0 0;line-height:1.45}.search-bar{display:flex}.search-input{width:min(560px,100%);border:1px solid var(--line);border-radius:13px;padding:13px 16px;outline:0;background:#fff;color:var(--text)}.search-input:focus{border-color:#71ace0;box-shadow:0 0 0 3px #dceffc}.customer-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.customer-card{padding:20px;border:1px solid var(--line);border-radius:17px;background:#fff;box-shadow:0 8px 24px #325c7b0d}.customer-card header{display:flex;align-items:center;gap:12px}.customer-card h3{margin:0 0 5px;font-size:16px}.customer-card a{font-size:13px}.customer-card__stats{display:flex;gap:12px;margin:18px 0 13px}.customer-card__stats span{flex:1;display:grid;gap:3px;padding:10px;border-radius:11px;background:var(--surface-soft);color:var(--muted);font-size:11px}.customer-card__stats b{color:var(--text);font-size:18px}.customer-card>p{margin:0;color:var(--muted);font-size:12px}.manage-hero{padding:28px;border:1px solid #cfe5f5;border-radius:20px;background:linear-gradient(130deg,#fff,#e7f4fd)}.manage-hero h2{margin:10px 0 8px;font-size:28px}.manage-hero p{margin:0;color:var(--muted)}.manage-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;align-items:start}.settings-list{display:grid;padding:5px 20px}.setting-row{min-height:58px;display:flex;align-items:center;justify-content:space-between;gap:18px;border-bottom:1px solid #edf3f8}.setting-row:last-child{border-bottom:0}.setting-row>span:first-child{color:var(--muted)}.setting-row strong{max-width:65%;text-align:right}.muted{color:var(--muted)}.manage-note{padding:18px 20px;border:1px solid #cfe5f5;border-radius:15px;background:#eaf5fd}.manage-note p{margin:6px 0 0;color:var(--muted)}.loading-screen,.error-screen{min-height:100vh;display:grid;place-content:center;justify-items:center;padding:24px;text-align:center}.spinner{width:42px;height:42px;border:4px solid #d6e8f5;border-top-color:var(--blue);border-radius:50%;animation:spin .8s linear infinite}.loading-screen p{color:var(--muted);margin:16px 0 0}.error-screen p{color:var(--muted)}@keyframes spin{to{transform:rotate(360deg)}}@media(max-width:1100px){.stats-grid,.customer-grid{grid-template-columns:repeat(2,1fr)}.calls-layout{grid-template-columns:320px 1fr}}@media(max-width:780px){.pairing-card__content{grid-template-columns:1fr}.pairing-copy{padding:38px 28px}.pairing-card__visual{padding:30px}.app-shell{display:block;padding-bottom:74px}.sidebar{position:fixed;z-index:10;top:auto;bottom:0;width:100%;height:68px;padding:7px 10px;border:0;border-top:1px solid var(--line)}.brand,.sidebar__profile{display:none}.sidebar__nav{display:grid;grid-template-columns:repeat(5,1fr)}.nav-item{justify-content:center;padding:10px 4px}.nav-item span{display:none}.nav-item.is-active{box-shadow:inset 0 -3px 0 var(--blue)}.topbar{min-height:76px;padding:13px 18px}.topbar p{display:none}.topbar .button{padding:9px 11px}.page-content{padding:18px}.dashboard-grid,.manage-grid,.customer-grid{grid-template-columns:1fr}.calls-layout{height:auto;min-height:0;display:block}.calls-sidebar{border-right:0}.conversation-list{max-height:360px}.conversation-detail{min-height:560px}.appointment{grid-template-columns:58px 4px 1fr}.appointment>.status{grid-column:3}}@media(max-width:520px){.pairing-page{padding:16px}.pairing-card{width:100%;border-radius:20px}.pairing-copy{padding:30px 22px}.pairing-copy h1{font-size:31px}.pairing-card__visual{padding:26px 16px 34px}.pairing-card__qr{width:236px!important;height:236px!important}.stats-grid{grid-template-columns:1fr 1fr;gap:10px}.stat-card{min-height:100px;padding:15px}.stat-card__value{font-size:28px}.date-picker{min-width:0;flex:1}.filter-tabs{margin-right:-18px}}